Shipping & Returns

AUSTRALIA

We offer Standard & Express Post via Australia Post. All orders are posted from Melbourne, VIC.

Standard Parcel: LOW FLAT RATE OF $6!

Delivery time frame: 2-5 business days (longer if outside of the metropolitan area, WA & NT)

 

Express Post: FLAT RATE OF $12

Delivery time frame: 1-2 business days (depending on your postcode)

Both options are trackable so you know when your cashmere is arriving at your door.

 

INTERNATIONAL

We ship internationally so you can enjoy our fine cashmere anywhere in the world. International orders are sent via Australia Post Airmail Service for a low FLAT RATE OF $18 to anywhere in the world!

As a general guide, international deliveries take 3-10 working days. However please allow more time for transit and handling if you live outside of the major metropolitan areas.

 

 

RETURNS

If you change your mind or are not entirely happy with our cashmere, we are happy to offer a refund/exchange provided it's notified to us within 7 days of receipt by you, and item received back to us within 14 days (from the date of receipt by you).

All returned items must be in its original saleable condition with no signs of wear or damage. 

Please note that return postage is payable by you and the original shipping cost is not refundable. 

 

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